Mining Operations Technician
| CypherPower HR
We are looking to hire Mining Operations Technicians to join our team. You are going to help us stand this facility up and provide ongoing maintenance and supervision of crypto mining equipment. You will be accountable for offering technical support, and providing appropriate resolutions for customer challenges. You will be expected to learn the basics of bitcoin mining and embrace the Cypher Power service culture.
Do you have an interest in this industry? If so, please join our energetic team!
Responsibilities:
- Regularly checking the working condition of the miners
- Responsible for deploying Bitcoin mining hardware and collecting data needed for facility audits
- Responsible for auditing hardware and company-owned fixed assets at facilities
- Bitcoin mining farm installation and troubleshooting ASIC mining machines
- Responsible for handling second-tier customer inquiries, facility issues and working across departments to provide epic support
- Communicate important customer account updates to the proper department
- Remote rebooting, diagnostics, and facilitating repairs with our partners
- RMA and repair coordination
- Data entry
- Act as a resource across Cypher Power to increase cohesion for strategic plans
Qualifications:
- You do not need to have any formal IT training to be considered for this role
- An individual who is comfortable taking the case off of a computer tower and replacing a plug and play component in the computer would qualify well for this position
- Ability to work semi-autonomous
- High school diploma or equivalent
- Computer literacy